How to order from Esajee's website?
Here at Esajee’s, we aim to provide you with quality and comfortable service, whether that be in-person or online. This is why there are multiple options for purchasing our products which include visiting in-person, online (through our website/ through our Esajee’s app/ through Whatsapp), or by calling our customer service representative, whatever feels suitable .
Step-by-step guide on how to order from the Esajee’s website:
Firstly, write the name of the item you would like, in the search bar present at the top of the page. Once you do, press enter on your keyboard or the search button beside the search bar. This action will relocate you to the product of your choice and products similar to its name or kind. For a more customized experience, you could make use of the ‘Sort by’ option which allows you to choose the product according to your preference for e.g quantity, flavor, best selling, out of stock, or by price, etc.
If you are merely surfing, you can take advantage of our column on the left which presents: the Categories offered, Deals of the day, Featured products, and Recommend.
When you have found the item of choice, you can then press the Add-to-cart button which will put that item in your virtual basket and to increase its quantity, you can press the + button in your cart. Now, if other products are also to be added, you can choose the continue button on the pop up and repeat the same process and add the items into your personal cart. If not, you can click on the view cart button.
Once all items selected are put in the cart, you can then proceed to checkout by selecting that option on the ‘view cart’ page. After that, you will be relocated to a page which will ask you for information related to the Shipping Address and Shipping Method. By filling out your valid email address, name, country, street address, state/province and phone number, you have completed the basic information needed for the former section. To fill out the latter section, you could firstly choose the mode of delivery you prefer which is either ‘Pickup from our store’ or Cash on Delivery (COD). If you choose to receive your chosen items from an Esajee’s branch, you will get an option to choose the store you would like to receive the delivery from. After that, your order is complete and you will see your order number appear on your screen. It is advised to note it down so the order can be easily tracked.
Congratulations! Your order has been placed .
In case your order is delayed:
You can email us at [email protected]
or call us on 0512872041/ 0512874352.
How to cancel my order?
If your order has not been dispatched, it is eligible for cancellation. All you have to do is open the ‘My orders’ window and a cancel order option should be visible to you .